Associate Process Manager-Quality - Chandigarh - Eclerx Services Limited, Mumbai, Maharashtra

This is a job description for an Associate Process Manager-Quality in Chandigarh. The role involves driving continuous improvement programs across processes and providing training and quality support to team members. · ...

We are looking for an experienced Quality Team Lead to join our international BPO team in Mohali. · Lead and manage Quality Analysts · Monitor audits & ensure quality compliance · ...

Description · eClerx is looking to hire an experienced professional with 6+ years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing s ...

Description · Customer Operations - Process Manager  · India- Pune | Full-time (FT) | Customer Operations | Job ID_ · Shift Timings – Flexible 24x7 |Management Level – Manager · Specialisation – International BPO,  · eClerx is looking to hire an experienced professional with 4-9 ...

We are seeking a highly skilled and experienced Process Manager of Management Information Systems (MIS) and Workforce Management (WFM). The successful candidate will be responsible for managing and overseeing the design development implementation and maintenance of MIS and WFM pr ...

eClerx is looking to hire an experienced professional with 6+ years of experience. · ...

We are seeking a detail-oriented and proactive Process Manager to join our Financial Crime Compliance (FCC) Advisory Delivery Support Group. · ...

eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes.The ideal candidate will serve customers by planning and implementing strategies and ...

+As a Windows Administrator, you will be responsible for managing and maintaining Windows servers, troubleshooting technical issues, and coordinating with stakeholders. You will also work on upgrading and maintaining OS versions, monitoring server resources, and documenting syste ...

We are looking for a Quality Analyst (QA) to monitor evaluate and improve the quality of customer interactions across support channels. · The QA will ensure adherence to SOPs improve agent performance through actionable feedback and work closely with Operations Training and Produ ...

We are seeking a highly skilled Process Manager of Management Information Systems (MIS) and Workforce Management (WFM) to join our team. · ...

We are seeking a highly skilled and experienced Process Manager of Management Information Systems (MIS) and Workforce Management (WFM) to join our team. · This is an exciting opportunity for an experienced MIS and WFM professional to join our team and make a significant impact on ...

The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. · ...

The Process Manager will be responsible for managing the Calls like production Node, Domain controller down, File system corruption on production server and production major H/W failure · Analyze log, track, and resolve complex issues pertaining to networking connectivity issues ...

The ideal candidate must be proactive and go beyond expectations to achieve job results. He/She should positively influence the team, motivate high performance and create new opportunities. · The Process Manager is responsible for developing and managing end-to-end onboarding pro ...

Ensure teams are following scripts and communication standards. · ...

++ We are looking for a dedicated and experienced Quality Team Leader for our Chat Process to lead and supervise a team of Quality Analysts. · ++ Lead and supervise a team of Quality Analysts, providing guidance, support, and coaching to ensure consistent and accurate evaluation ...

The role will specifically focus on troubleshooting related processes and serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. · ...

We are seeking a Systems and Process Manager to drive dealer business performance and strengthen sales processes across our network. · ...

Description · We are looking for a dedicated and experienced Quality Team Leader for our Chat Process to lead and supervise a team of Quality Analysts. As a Team Leader, you will be responsible for managing the quality evaluation process, ensuring adherence to performance standar ...