Health Insurance Associate - Mumbai, India - Eviden

Description

Location - Mumbai-Andheri East (Seepz)

Shift - Night Shift (10pm-7am)

Willing to work from Office

Willing to travel on his own transportation

Candidates from Western-line only required

Immediate Joiner/Lesser notice period candidates required

Role & responsibilities

• Manage end to end transactional and administration activities of Health insurance process.
• Liaise with vendor and internal departments to ensure employee receives optimal service in all respects.
• Verify invoices and additional and return premiums due to policy adjustments
• Promptly respond to internal and external clients inquiries pertaining to coverage, claims issues, in a professional and polite manner.
• Ensure compliance with federal, state and local regulations related to health benefits.
• Create and develop SOPs on a regular basis to ensure that it is up to date while identifying areas for improvement and proposing solutions
• Establish, Implement and monitor standard insurance processes and procedures which are consistent with Company's global standards
• Ability to work effectively independently
• Make outbound calls to potential members to clarify missing or incomplete information

Candidate will be required to operate in the night shift to interact and support employees and respective onsite counterparts

Educational requirements: Bachelors Degree

Work Experience: 2-5 yrs of experience in Insurance benefits administration

MBA Freshers willing to Learn & work in shift also most welcome

Technical requirements: Microsoft Office (especially Excel),

Non-Technical requirements: Good communication and presentation skills