Customer Service Representative - Mumbai, India - Back2study

Description

Build a rapport with potential customers on daily basis

Build a rapport with the associates to generate more leads from them

Check with the Customers academic qualification, work experience and residency to understand the eligibility of the candidate for Student Finance

Assist customer with the student finance application and follow-up with the customer till the student finance is approved

Record every step of the customer in the CRM

Speak to Customers directly to book an appointment with expert career counsellors

Motivate/Motivational speeches to the Customers

Office Timings

2 pm to 11 pm fixed shift (mon to sat)

Job Location : Mumbai (Chembur), WORK FROM OFFICE ONY

Candidates from Mumbai location only apply

Fluency in English is required

Candidates from BPO/KPO/Insurance/Banking sectors are welcome

Salary : As per Industry Norms