Analyst - MIS & Retention - Life Insurance (2-5 yrs) - Mumbai, India - iimjobs

    iimjobs
    iimjobs Mumbai, India

    2 weeks ago

    Iimjobs background
    Full time
    Description
    MIS & Retention - Analyst - Life Insurance

    To assist renewal collections across all buckets using statistical tool, timely data allocation and accurate reporting.


    Key Responsibilities :

    • To create & share Persistency performance reports for all stakeholders
    • To Monitor and analyze mode change performance and provide inputs / raise escalations on any deviations
    • To ensure timely allocation of data to Call center & Field teams
    • To ensure timely collation of VOC from all input points and derive insights to improve collections across all touchpoints
    • To ensure accurate & timely report sharing as per the defined grid
    • To monitor suspense bucket & ensure data gets allocated immediately to Policy servicing team & Call center team for quick closure
    • To share timely inputs to sales team on RKR activity

    Specific Authorities (Financial & Non- Financial) :

    • Authorized to create & upload bills of vendors at first level for services taken