Principal Service Reliability Engineer - Hyderabad/ Secunderabad
Only for registered members Hyderabad/ Secunderabad, India
1 month ago
Job summary
Own and scale mission-critical ERP/SaaS services while building intelligent, cloud-native capabilities. This role requires a SRE mindset combined with AI/ML expertise and strong application engineering skills across public and private cloud environments.
Responsibilities
- End-to-end service ownership: design for telemetry, security, resiliency, scalability, and performance; lead sizing/architecture; drive service health reviews and process simplification.
- Incident management and prevention: lead postmortems/RCAs, coordinate fixes, define repair items, and implement data-driven prevention and continuous improvement.
- AI/ML and GenAI delivery: design and integrate solutions with LLMs, RAG, agentic workflows, and conversational AI; build low-latency model serving and retraining pipelines.
- Application engineering: develop performant microservices for distributed, containerized, cloud-native systems.
- Automation: eliminate toil by automating operational workflows, recovery procedures, code delivery, and configuration management; build internal tools and reusable scripts/services to accelerate delivery and reduce errors.
- Observability: define and implement monitoring, logging, alerting, and tracing strategies; establish SLOs/SLIs/error budgets; improve diagnostics and performance visibility for rapid triage.
- Cross-functional collaboration: partner with product, operations, and data teams to translate requirements into secure, scalable solutions; communicate effectively with technical and non-technical stakeholders.
Job description
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