Service Engineer - CHENNAI, TAMIL NADU, India

Only for registered members CHENNAI, TAMIL NADU, India

1 week ago

Job Summary:

If you are a passionate Customer Service professional Emerson has an exciting role for you We are looking for a Service Engineer/Admin to work for our Pressure Management Business unit This role will aim to provide excellent customer experience through timely and accurate service solutions You quickly and decisively act in constantly evolving unexpected situations Your responsibilities include Support LCS leader and ISE for KOB3 offers Ensure Order entry for KB3 orders in system within 24 hours With internal co-ordination Ensure all the details from customers for the accurate ordering is available Send order to SOM for order booking Check Spare/Service order status with internal SOM/materials team Statutory docs arrangement from respective dept Collecting all required details from service team Generate Service Request SR in service portal Deputation of service engineers Maintain customer complaint document database folder With photographs communication documents if any on MS teams Make record for service revenue region wise quarterly Who You Are You analyze multiple diverse sources of information define problems accurately before moving to solutions For This Role Experience handling Regulators control valves Regulators Erection & commissioning Excellent verbal written communication skills Ability work well team environment High level Integrity Trust Customer Focus Mindset Knowledge Site Safety Practices Situational Adaptability Strong Problem-solving skills Clear written verbal communication skills Preferred Qualifications that Set You Apart Bachelor Diploma/Degree Engineering At Emerson we prioritize workplace where every employee valued respected empowered grow Our commitment ongoing career development growing inclusive culture ensures have support thrive Whether mentorship training leadership opportunities invest your success so can make lasting impact We believe diverse teams working together key driving growth delivering business results We recognize importance employee wellbeing Prioritize competitive benefits plans variety medical insurance plans Employee Assistance Program recognition flexible time off plans including paid parental leave vacation holiday leave.

Benefits:

Paid parental leave maternity paternity
Paid vacation holiday time off
Competitive benefits package

Job description

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