Store Manager - Mumbai - Mukti And Kavith Casa LLP

    Mukti And Kavith Casa LLP
    Mukti And Kavith Casa LLP Mumbai

    1 day ago

    Retail
    Description
    Job Title: Store Manager – Luxury Couture Retail

    Location: Mumbai (Thane / Santacruz)

    Role Overview

    We are seeking a refined, sales-driven Store Manager to lead boutique operations within a luxury couture setting. The role demands excellence in client experience, styling oversight, and commercial performance while maintaining impeccable visual and service standards.

    Key Responsibilities

    Store & Sales Leadership

    • Drive monthly / quarterly revenue targets
    • Maximise conversions & average ticket size
    • Monitor KPIs, walk-ins, and client closures

    Client Experience & Styling

    • Deliver elevated, personalised client journeys
    • Oversee trials, fittings & final deliveries
    • Handle high-value / VIP clients with discretion

    Team Management

    • Lead, train, and motivate Fashion Consultants
    • Maintain discipline, grooming & sales culture
    • Conduct performance reviews & daily briefings

    Operations & Controls

    • Manage daily store functioning & staff rostering
    • Ensure VM standards & store presentation
    • Control inventory, billing accuracy & shrinkage

    CRM & Reporting

    • Track leads, follow-ups & closures
    • Share MIS / sales reports with management
    • Identify improvement opportunities
    Ideal Candidate Profile
    • 4+ years in luxury / couture / premium retail
    • Strong in sales leadership & client handling
    • Excellent styling & communication skills
    • High aesthetic sense & attention to detail
    • Mature, polished & solution-oriented
    Core Skills

    Luxury Sales
    • Couture Retail
    • Client Experience
    • Team Leadership
    • Styling Oversight
    • KPI Management
    • CRM Discipline
    • Visual Merchandising

    What We Value

    Precision. Ownership. Client obsession. Brand sensitivity.


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