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- The Store General Manager (SGM) shall be required to manage a store within the standard operating platform to achieve maximum profitability, while managing operational cost and efficiencies.
- The SGM is responsible for and directs total store operations to ensure attainment of financial and established targets through constant monitoring of sales, shrinkage, and customer activity, stock management, and all operating & personnel cost expenses.
- The position also plays a distinct role in providing leadership to the store staff, as well as the career path development and mentoring of the staff.
- Ensures adherence to all relevant SOPs and compliance of the store team to the same.
- Plans for achievement of sales and profitability targets and store activity level by monitoring constantly and consistently, thereby attaining goals through successful performance
- Monitors store shrinkage and ageing stock levels, ensuring that measures are taken to maintain level as budgeted
- Monitors and controls cost expenditure
- Ensures that the inflow and outflow of cash occur under maximum security level
- Ensures the prompt generation and submission of all required reports to parties concerned
- Completes annual budgeting, as well as other financial reports and statements
- Analyzes and recommends other areas of improvement for the store