Housekeeping Supervisor - Goa, India - The Indian Hotels Company Limited

Description

Job Responsibilities

Optimizes work productivity by effectively scheduling & allocating all available resources (staff, material) under his/ her control. Ensures constant adherence to organizational standards in hygiene, cleanliness and maintenance of equipment, fittings and fixtures of the area under his/ her control. Ensures guest requirements and requests are promptly and efficiently responded to achieve customer satisfaction.
• Ensures that all housekeeping equipment's, guest room/ public areas fittings and fixtures are safe for guest use.

Research and Analyse

Profit optimization analysis & doing Descriptive, Diagnostic, Predictive & Prescriptive Analytics of the hotels performance & suggesting deep dive into the issues

Drive strategic initiatives for the region – facilitate, follow up and monitor, hereby contributing to improving performance financial & operational

Document Controlling and Database Management

File and retrieve corporate documents, records, and reports

Document, Compile, Transcribe, and distribute minutes of meetings

Presentation, Business Communication & Customer Relations

Assists the Area Director by compiling details for presenting to the higher management by putting together reports & presentations

Responsible for preparing business presentations, reports & teasers

Ensures Customer Relations: Existing and Prospective

Coordinates internal review meeting , assisting Area Director in follow ups with GMs to update documentation of business information

Administration and Internal Process

Co-ordinate with various team heads for MIS, other monthly activities

Prepare meeting minutes and draft presentations

Data Input for various business requirements