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- Making collection calls to customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
- Identify and rectify unidentified cash and handle end to end process of Cash applications.
- Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
- Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
- Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
- Graduate in Commerce (B.Com)
- Freshers are eligible
- Strong English language skills (verbal and written)
- Significant experience in Accounts Receivable/Order to Cash
Process Associate - Kolkata - Genpact

Description
Job Description
Genpact is a global professional services and solutions firm delivering outcomes that shape the future.
About Us
We have 125,000+ people across 30+ countries driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Purpose
We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Role: PA, Order to Cash
We are looking for someone with a deep understanding of day-to-day operations while maintaining SLA.
Responsibilities
Qualifications
Minimum Qualifications
Preferred Qualifications
Equal Opportunity Employer
We consider applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
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