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- Develop and maintain the Incident Management System.
- Identify all incidents and match them against incidents with workarounds in place.
- Resolve incidents as quickly as possible and prioritize them based on impact and urgency.
- Escalate incidents to other teams when necessary for timely resolution.
- Monitor incident management processes and continuously improve them.
- Facilitate post mortem meetings and ensure action items are carried out effectively.
- Record incident details accurately in the incident tracking system.
- Participate in Disaster Recovery testing and attend infrastructure and application turnover sessions.
- Facilitate management teleconference bridges and provide regular incident notifications.
- Update incident records with relevant data, including business impact and incident resolution details.
- Understand regulatory impacts and reporting requirements.
- Analyze IT incidents to prevent future occurrences and contribute to policy development.
- Communicate expectations during incident resolution and act as a point of escalation.
- Ensure timely and appropriate communication with involved parties.
- Be the focal point for all incident management issues.
- Provide relevant management information.
- Collaborate with relevant business areas and share knowledge and best practices.
- Prioritize and deliver major incidents and planned tasks according to priorities.
- Investigate incidents through trend analysis and monitoring.
- Contribute to service management tool development and design metrics for key performance indicators.
IT Operations Analyst III - Bengaluru, India - Sabre India

Description
Job Description
Key Responsibilities:
-
Financial Analyst III
Amazon- Bangalore
-
IT Operations Analyst III
Sabre India- Bengaluru, India
-
Sr Analyst III
Leading-Biotechnology-Company- Bengaluru
-
Senior Analyst III Technology Operations
Walmart Global Tech India- Bengaluru, India
-
Client Finance Analyst Level III
Sirva- Bengaluru, India
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Software Quality Analyst
Permanent Corporate Resources- Bengaluru
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Business Analyst- Operational Risk System
Full time Paradise Placement Consultancy- Bengaluru
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Credit risk
Capco Technologies Private Limited- Bengaluru, India
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Device Associate II, Appstore Selection Quality Services
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Data Analyst
Lorven Technologies Inc.- Bengaluru
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Business Analyst
ProPMO Services Private Limited- Bangalore
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15h Left: Business Analyst
Luxoft India Llp- Bengaluru
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Senior Risk Modeler
Client of Alp consulting- Bengaluru
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Data Scientist Iii
Permament Granicus- Bangalore, Karnataka
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Technical Support Analyst
Xactly Corp- Bengaluru, India