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Technical Support Associate - Hyderabad/ Secunderabad, India - timesjobs
Description
Responsibilities:
Looking for Technical Support Associates who is expertise in taking inbound client services calls for website edits/general questions. Work on cases within Salesforce to resolve website-related issues/requests, performing QA on website edit work.
Requirements
Excellent communication skills (both verbal and written)
Advanced English Fluency.
Effective Multi-tasker.
Website editing experience is a plus.
Ideally 1-3 years of Customer Service experience.
Have experience in taking Inbound and Outbound International calls.