CSS Analyst Voice - Mumbai - confidential

    confidential
    confidential Mumbai

    6 days ago

    Full time
    Description

    ESSENTIAL SKILLS:

    • Candidate should be comfortable to work in 24/7 environment.
    • Diploma or equivalent in IT or related fields with 3 years of work experience in IT hardware/software required.
    • Microsoft Certified Desktop Technician preferred.

    TECHNICAL SKILLS:

    • Extensive knowledge of troubleshooting Windows 10 and Mac Monterey operating systems.
    • Expertise in installing, configuring, and troubleshooting Microsoft Office 365 applications.
    • Expert level knowledge of troubleshooting Internet technology and networking concepts such as VPN.
    • Should be skilled in virus/malware removal and troubleshooting customized applications.
    • Coordinate activities with third party vendors as needed for Order fulfillment, Warranties and so forth.
    • Knowledge of mobile device

    COMMUNICATION SKILLS:

    • Candidate should have excellent communication - Strong command of English sentence structure, vocabulary, and grammar.
    • Neutral accent, suitable speech rate, appealing voice, and confident tone.
    • Ability to talk naturally with no need for filler.
    • Call management and effective email communication skills.

  • Work in company

    voice Analyst

    Only for registered members

    Voice Analyst · Salary:*_ Up to *₹23k in‑hand*_ · _ Easy selections – today only*_ · Requirements:* Any graduate (freshers welcome) · Shift:* Night shift, 5 days/week, 2 off · Perks:* Both‑way transport facility · _ WhatsApp your CV to * */ _ · Job Types: Full-time, Permanent, Fr ...

    Airoli, Navi Mumbai, Maharashtra

    6 days ago

  • Work in company

    Senior Analyst- US Health Voice

    Only for registered members

    Act as the primary point of contact for the branch providing comprehensive support and understanding and implementation of US Health Insurance regulatory standards. · ...

    Mumbai Metropolitan Region

    1 month ago

  • · Company Description · Saira's Client · Job Description · Role and responsibilities: · Interaction with Techs in field to provide them real time support · Checking status of services on account in diagnostic tools · Ensure to take appropriate steps to resolve customer's problem ...

    Mumbai, Maharashtra, India

    2 days ago

  • Work in company

    Quality Analyst Voice Process

    Only for registered members

    Quality Analyst - Insurance sales Min. 1+ year as Sales Quality Analyst on paper Sales Outbound experience - Life Insurance Call Audit and Feedback Provide training and support to team members Process Improvement Excellent communication skills · ...

    Navi Mumbai

    1 week ago

  • Work in company

    Quality Analyst For International voice Process

    Only for registered members

    Quality Analyst for International Voice Process, QC Tools, Call Calibration, Auditing. Rotational Shifts, Telecom Process · Should be working as QA for min 6 months on papers · Excellent Communication Skills · Flexible with night shifts · ...

    Navi Mumbai

    20 hours ago

  • +22k salary +10k quarterly incentives · Night shifts · 2-way cab at your doorstep · Rotational week-off. · This is a non-technical role requiring good English speaking skills. · EASY SELECTION WITH GOOD ENGLISH SPEAKING · ...

    Mumbai, Mumbai, Navi Mumbai

    3 weeks ago

  • Work in company

    eClerx Hiring For VOICE Support Topmnc-@ROLE-US Analyst PUNE/MUM

    Only for registered members

    +Night shifts, 2-way cab, easy selection with good english speaking. · ++Performance bonus, health insurance, client perks · +Company: Eclerx ...

    Mumbai, Mumbai, Navi Mumbai, Pimpri-Chinchwad, Pune

    1 month ago

  • US VOICE SUPPORT · Grad Freshers /EXP Any diploma and · Good English · 22k in-hand Salary + 10K incentives · Location - Mumbai & Pune · CAB BOTH WAY · Night Shift · 2 Rotational Week-Offs · WP/CALL ,NITESH · APPLY ONLY INTERESTED & FLUENT ENGLISH · Required Candidate profil ...

    Mumbai, Navi Mumbai, Pune

    20 hours ago

  • The company eClerx is hiring for a Chat&Voice Support Topmnc-@ROLE-US Analyst position in Pune/MUM. · ...

    Mumbai, Mumbai, Navi Mumbai, Pimpri-Chinchwad, Pune

    1 month ago

  • Work in company

    Bulk Hiring For Team Leader

    Only for registered members

    +We are conducting mass hiring for Team Leaders (TL) and Quality Analysts (QA) for an International Customer Support process in a leading BPO based in Navi Mumbai (Airoli). · +Minimum 1 year of International BPO experience · Experience in Voice or Blended process only · +<ul styl ...

    Mumbai, Navi Mumbai, Thane

    1 month ago

  • Work in company

    Quality Analyst

    Sembridge

    We are hiring a Quality Analyst (QA) for our US Healthcare Voice process. This role is critical in driving call quality, compliance adherence, and performance improvement across customer service teams handling US healthcare customers. · Key Responsibilities · Conduct regular call ...

    Mumbai

    1 hour ago

  • Work in company

    Quality Analyst

    Only for registered members

    1–4 years of experience as a Quality Analyst / Quality Executive · ...

    Mumbai

    3 weeks ago

  • Work in company

    Sr. Analyst Benefits Support US Insurances

    Only for registered members

    Hiring graduates with 4+ yrs experience in employee benefits/customer care. · Must handle voice & data processes, · have excellent communication, · US shift readiness, and join within 30 days. · ...

    Mumbai

    1 month ago

  • Work in company

    Non Voice Customer Service Executive

    Only for registered members

    CHAT & VOICE / US – ANALYST · Navi Mumbai – Airoli · ...

    Mumbai, Navi Mumbai, Thane

    2 weeks ago

  • Work in company

    Team Lead And Qa Analyst

    Only for registered members

    We are hiring for Team Leader and Quality Analyst roles for a leading MNC based in Navi Mumbai. · Lead and manage a team of Customer Support Executives. · Drive team performance and ensure achievement of SLA/KPI targets. · ...

    Mumbai

    1 week ago

  • Work in company

    Assistant Manager

    Linchpin Technologies

    2+ years exp. as team lead · 1+ year exp. as quality analyst · 2+ years exp. as Assistant Manager · Required Candidate profile · Qualification : Graduation Mandatory · Skills : Customer support/Inbound/Voice Process · Should be open to Rotational shifts/week offs · Excellent comm ...

    Mumbai ₹800,000 - ₹2,000,000 (INR) per year Full time

    2 days ago

  • Work in company

    Senior Analyst

    Only for registered members

    We are looking for experienced professionals with strong exposure to US Healthcare Insurance – Voice Process to join our team.4+ years experience in US Healthcare Insurance (Voice) · Graduation mandatory (15 years education) · ...

    Mumbai, Maharashtra

    1 month ago

  • Work in company

    Monitoring And Evaluation Specialist

    Only for registered members

    This is a full-time role responsible for executing quality assurance processes and monitoring organisational workflows to adhere to defined quality standards. Day-to-day tasks include analysing performance metrics and collaborating with teams. · Proficiency in Quality Control, Qu ...

    Mumbai, Maharashtra

    1 month ago

  • Work in company Remote job

    Hiring For AR Analyst

    Only for registered members

    We are Hiring for AR Analyst · , Work on claims either denials or follow-up. · Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services. · ...

    Mumbai

    2 weeks ago

  • Work in company Remote job

    Hiring For AR Analyst

    Only for registered members

    We are Hiring for AR Analyst (Voice Process) in US Healthcare. · ...

    Mumbai

    1 month ago

Jobs
>
Mumbai