- Drive Student conversions from existing Channel Partners for offer conversions with the efforts of Managers, PST Associates and closer coordination with the BU Teams.
- Handling escalations effectively and resolving the issues within the defined TAT
- Define KRAs, KPIs and report metrics to ensure that we are measuring progress
- Ensure that managers are tracking the target achievement as per the set frequency through KRAs and KPIs
- Act as a Subject Matter Expert for an assigned domain
- Regularly oversee the process in place at Business Unit being followed, suggest improvement in the process, get it approved and implement according to the requirement.
- Keep your product knowledge updated to maximize sales
- Maintaining relationship with institutional delegates and channel partners.
- Ensuring the compliances of the business unit
- Analyze, design, document, and implement internal reporting systems and procedures for the assigned Division within specified functional area of operation.
- Coordinate large multiteams to work in sync and drive towards a unified set of goals/target
- Implementing and executing initiatives to measure customers satisfaction
- Analyzing the competition & taking steps to grow the business.
- Strategic planning and execution of entire business unit
- Target setting/analytics/presentation of reports and monitoring the success rate of the business unit.
- P&L accountability of the business unit, rigorous approach and regular reviews.
- Address performance issues working directly with the Manager
- Ensure optimum performance from the team members
- Sustain the culture of excellence, accountability, ontime delivery, and customer success
- Ensure services are in compliance with professional and company policy standards.
- To present MIS on monthly basis to the CEO along with ED
- At least 1012 years of relevant experience in Sales
- Minimum 5 years of experience in managing the Team
- Postgraduate in Business Management
- Excellent communication skills
- Good interpersonal/negotiation skills
- Commercially astute
- Strong analytical skills and datadriven thinking
- Critical thinker and problemsolving skills
- Team management and mentoring skills
- Good timemanagement skills
- Great interpersonal and communication skills
- Understanding the business from the ground up and the key levers that will deliver superior results
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Senior Manager/AVP - Nagpur, India - KC Overseas Education Private Limited
Description
The Senior Manager/AVP Sales will be aiming to enhance the quality levels and optimise the response time of team members resulting in maximizing the business coming from Partner Associates / Franchises (B2B).
Key Responsibilities:
