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    Duty Manager-Novotel City Centre New Delhi - new delhi, India - NOVOTEL

    NOVOTEL
    Default job background
    Full time
    Description
    Job Description
    • Review, analyze and suggest improvement of work flow and standards at the Front Desk
    • Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
    • Communicate with Front Office Manager on all matters regarding guest services & hotel operations
    • Ensure documentation of all guest related issues using the logbook
    • Sign media and supervise shift handover procedures
    • Coordinate and communicate with other hotel departments as required regarding general administration and operations issue
    • Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.
    • Conduct Night Audit Process for hotel
    Qualifications
    • Diploma in Tourism / Hospitality Management
    • Minimum 4 years of relevant experience in a similar capacity
    • Excellent reading, writing and oral proficiency in English language
    • Ability to speak other languages and basic understanding of local languages will be an advantage
    Additional Information

    WHAT IS IN IT FOR YOU:

    • Come As You Are
    • Work With Purpose
    • Grow, Learn and Enjoy
    • Explore Limitless Possibilities


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