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- Provide Techno functional Support across core modules in Oracle EBS Financials like GL, AR, AP, CE, FA, PA including security maintenance, system configuration and integration.
- Provision of first- and second-line support
- Preparation and maintenance of documentation (functional specifications, configuration documents etc)
- Management of issue resolution, including TAR management
- Administration of Service Now to assign tickets to team, and leverage information within Service Now to maintain efficient and complete support service to the business.
- Liaising with third- and fourth-line support as required, including the managing deployment schedules with Group IT across production and other various development environments.
- Develop and grow the use of Third party tools used with the Oracle EBS system, (i.e. Config Snapshot, Excel4Aps, More4Aps, Noetix View Builder) within the organization and provide 1st and 2nd level support on these tools
- Supporting the group Finance Tech Support team with on-site support on new implementations as appropriate
- Experience and Knowledge in Oracle Fusion to involve in cloud migration project.
Oracle EBS Finance Techno Functional - Bengaluru, India - Hexaware Technologies
Description
Oracle EBS Techno-Functional
Chennai/Mumbai/Pune/Bengaluru/Noida
Hybrid
Job Description: