MANAGER - Training (Outbound Call Centre - Gurgaon, Haryana, India

We are looking for an experienced IVF telecaller who understands fertility-related patient communication. · Handle inbound & outbound calls related to IVF and infertility services. · Explain IVF procedures, appointments, and doctor consultations. · ...

Jyoti Hospital seeks a Call Centre Executive for roles including appointment placement assistance and query coordination with doctors. · Assistance in placement of appointments · ...

We are seeking a motivated and customer-oriented Call Centre Executive to manage inbound and outbound calls, · assist customers with inquiries, and provide accurate information about company services.Answer incoming calls · Make outbound calls for follow-ups · ...

Assisting in the setting of targets/goals for individuals as well as for teams.Answering the queries of staff and providing guidance and timely feedback.Hiring and onboarding new employees.Reporting upper management on problems and issues · Required Candidate profile · Good Com ...

Coordinated effectively with airlines and customers over the phone. · Provide exceptional service by addressing inquiries and resolving issues. · Work towards revenue generation through effective ticketing processes and upselling opportunities. · Requirements · Possess in-depth k ...

The role requires someone who can drive conversions, improve call quality, manage omnichannel integrations to enhance overall operational efficiency. · ...

AGM Call Centre · Job Responsibilities: · To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. · Determines call center operational strategies by conducting needs assessments, · perfor ...

+ Excellent communication skills (English) · + Must have experience in International Call Center · + Lucrative Incentive ...

The Manager – Training will be responsible for designing implementing and managing end-to-end training programs for outbound call centre teams. · Designing delivering training programs for outbound sales lead conversion upselling objection handling · Conducting new hire induction ...

The Manager – Training will be responsible for designing, implementing, and managing end-to-end training programs for outbound call centre teams. · ...

A senior leader to oversee the operations of a large call center with 700 seats and ensure high productivity by monitoring and analyzing systems. · To oversee 700-seat outbound call center operations and ensure high productivity by controlling, monitoring, analyzing and reviewing ...

Manage day-to-day call center operations ensuring seamless execution of telesales campaigns for all products processes. Monitor and control call centre metrics such as sales productivity data penetration and conversion rates. · ...

Handle customer enquiries via email/chat/phone and in person, giving prompt answers. · Working on adhere timeline and proper response on customer · Handling grievance and report escalations to manager for resolution · Collaborate with internal stakeholders on change requests a ...

Must have had 2 to 4 years experience in travel.Fluent in speaking Bengali.Must be flexible in working hours till 23:30 IST (UK Shift).Create PNR using Amadeus / Galileo / Sabre. · Required Candidate profile · Be confident with multiple fare types such as VFR and ITXBe familiar ...

Job Title Call Centre Executive – Photography Services Heaven Studio is a professional photography studio based in Noida specializing in Wedding Photography Kids Photography Maternity Photoshoots Baby Shoots and Family Portraits We are looking for enthusiastic customer-focused Ca ...

· DISHHA STAFFING SERVICES PRIVATE LIMITED is looking for enthusiastic Call Centre Executives to join our team in Noida. This full-time, on-site position is ideal for entry-level candidates eager to kick-start their careers in the staffing and recruiting industry. · As a Call Ce ...

We are a healthcare startup looking for someone to lead our 50-member customer operations team. You will own sales + service and drive performance. · Own end-to-end performance for a 50-person sales + service teamDefine and track KPIs that actually matter (conversions, CSAT, FCR, ...

Job summary · The role requires a manager who can drive conversions improve call quality manage omnichannel integrations and enhance overall operational efficiency.Understanding of Healthcare Domain · ...

Manage customer queries via phone and email Maintain accurate records using Excel software Collaborate with team members on process improvements Meet performance targets consistently · ...

Manage incoming and outgoing calls in a professional manner Respond to customer inquiries complaints and concerns with a problem-solving mindset Long customer interactions and track follow-ups Offer timely and relevant solutions to resolve customer issues Collabrate with team mem ...