- Delivery Lead
Cyber Security Delivery Lead - Bengaluru, India - Tech Mahindra
Description
Position:
Objective
Drive Security Delivery, Customer Satisfaction, Growth and Revenue AssuranceDesign and delivery aspects of technology risk and cyber securityProvides supervision for risk and control advisory services to help protect customers, assets, systems, and data.
Candidate Experience & Expectations
Strong background in IT Security, Risk and Compliance16-20 years of IT Security experience with 7-10 years in leadership roles with increasing responsibilities across major programs in Cyber SecurityMix of cyber, technical delivery and business developmentAble to provide advice and hands on help to clients during cyber solution / project implementation.
Strong influencing and negotiation experience and skills in an environment with high competition for resourcesExceptional leadership skills, with ability to develop and communicate portfolio objectives, inspire and motivate team, maintain alignment with business strategy.
Experience in Project management office functions and/or leading Project management teams as well as leading IT delivery teamsUnderstanding of current and emerging technologies and how organizations may apply them to drive security business.
Strong interpersonal skills and delegation amongst team or leads.ResponsibilitiesResponsible for effective CSAT and NPS scoreOversee contractual obligations, SLA, KPI for respective business unit / set of customers.
Aligned with sales leaders, resource management, and business teams for growth.
Review and approve the security solutions, effort estimations for upcoming deals and resource requirements.
Responsible for hiring and skill enablement; and provide training/mentoring to security team members.