- Attend daily briefings and takes on daily assigned tasks
- Understand the difference in guest levels (VIPs) and Room Categories
- Clean and maintain areas of responsibility according to standards and procedures
- Replenish guest supplies and ensure that guests requests are promptly attended to
- Report damage or malfunction in hotel rooms/areas to Supervisor
- MaIntain equipment in a proper state of cleanliness
- Maintain a section room report as well as a daily productivity report
- Reports lost and found articles to the housekeeping office immediately
- Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
- Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
- Primary school education
- Good oral proficiency in English language
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
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Housekeeping Gsa
1 week ago
SACHIKA BY SHAKUNTALA'S HOSPITALITY Kolkata, IndiaPerforms routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also able to address guest requests an ...
GSA-Housekeeping - Kolkata, India - Accor
Description
Job Description
Primary Responsibilities
Operation
Other Responsibilities
Qualifications
Knowledge and Experience
Competencies