Unit Head-Operations- Hotel Industry- Gurugram- 10 to 20 yrs of exp-30 to 45 LPA - Gurgaon / Gurugram - confidential

    confidential
    confidential Gurgaon / Gurugram

    5 days ago

    Full time Healthcare
    Description

    Description

    We are seeking an experienced Unit Head-Operations for our hotel in Gurugram. The ideal candidate will have 10-20 years of experience in the hotel industry, demonstrating a strong track record of operational excellence and leadership. This role requires a strategic thinker with a passion for hospitality and a commitment to enhancing guest experiences.

    Responsibilities

    • Oversee daily operations of the hotel to ensure high standards of service and guest satisfaction.
    • Develop and implement operational policies and procedures to enhance efficiency and productivity.
    • Manage budgets and financial targets, ensuring profitability and cost control.
    • Lead and mentor department heads to achieve operational excellence.
    • Analyze guest feedback and implement strategies to improve service quality.
    • Ensure compliance with health and safety regulations and maintain high standards of hygiene.
    • Coordinate with sales and marketing teams to boost occupancy rates and overall revenue.
    • Monitor inventory and supply chain management for smooth operations.

    Skills and Qualifications

    • Bachelor's degree in Hospitality Management or a related field; Master's degree preferred.
    • 10-20 years of experience in hotel operations or a related field.
    • Strong leadership and team management skills.
    • Excellent communication and interpersonal skills.
    • Proficient in hotel management software and property management systems.
    • Financial acumen with experience in budgeting and financial reporting.
    • In-depth knowledge of the hotel industry trends and best practices.
    • Ability to handle high-pressure situations and make quick decisions.

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