Club Manager - Mumbai City, Navi Mumbai, Mumbai - confidential

Description

• Holds the highest level of responsibility within the club's marketing and operational functions.
• All staff members in the gym are answerable to the manager for their roles and performance.
• Responsible for overseeing all purchase-related activities essential for club operations.
• Makes minor financial decisions required for daily functioning.
• May be involved in sales activities and is eligible for incentives based on performance.
• Ensures staff productivity and discipline, driving high service standards.
• Manages the staff roster and shift timings to ensure smooth operations.
• Expected to work flexible hours, typically around 9 hours per day.
• Accountable for achieving the overall club targets, including marketing, sales, and service goals.
• Oversees the use and management of the club's software systems.
• Handles public relations, lead follow-ups, and conversion to drive growth.
• Manages pre-sales activities and is responsible for planning and executing marketing initiatives, including flyers, inserts, and outdoor promotions.