Head of Services - New Delhi - Algonomy

    Algonomy
    Algonomy New Delhi

    1 day ago

    Description

    Head of Services - AI & Data Services

    We are looking for a powerhouse leader to serve as the
    SVP Services who will own the end-to-end P&L, from pre-sales solutioning to profitable delivery.

    1. P&L & Operational Excellence
    2. Gross Margin Accountability:
      Own the financial health of the business unit.
    3. Cultivate a culture of delivery excellence, accountability,
      & customer-centricity.
    4. Oversee a diverse portfolio of engagements including high-scale Staff Augmentation,
      & managed AI CoE engagements, Talent Retention:Maintain high engagement and low attrition across 150+ person team through clear career pathing and "Services DNA" training.</span>

    (no description needed)
    • Achieve targeted Gross Margin percentage across entire program portfolio•;
      Standardize"Service Delivery Playbooks"to reduce project overruns
      and improve NPS;
      Lead & close at least three major AI CoE engagements in partnership with CBO;

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