Operations Manager - Noida, India - MetaApply

Description

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.

Responsibilities

• Work on developing the current operational strategy to have the smooth application process.
• Coordinate with the operations manager to take the required steps.
• Optimize the operations in the company.
• Put the suitable operational strategy to fit with the company's culture.
• Implement the operational strategy in the different departments of the company.
• Supervise the strategy, and make sure that all the employees respect this strategy.
• Work regularly in improving the company's operations performance.
• Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality.
• In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers.
• Follow up with the running project daily in order to make sure that they follow the right operation process.
• Check all the tasks, assigned to the teams during the last day, have been finished with the highest quality.
• Monitor the job training to the new staff or for the current staff.
• Show to the employees the company strategies and regulations in order to maintain the operation process.
• Solve all the different problems that could face the operations, to ensure the operational strategy.
• Create a work environment smooth, clear of any complication.
• Issue a daily, weekly, and monthly report for the operations manager to see all the updates realized on ground

Qualifications

• 8+ years of experience in a similar role
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business