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    Billing & Collections Executive - Jaipur, India - Webspiders Interweb Private Limited

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    Description
    • Prepare weekly/ monthly invoicing reports of customers and ensure accuracy.Billing spreadsheets, identify month to month variances
    • Interpret and clearly understand sales orders and contracts.
    • Prepare and send out invoices weekly/ monthly.
    • Document detailed billing notes in customer records.
    • Verify discrepancies and resolve customer billing issues.
    • Respond timely to incoming emails and requests
    • Follow up on pending and/ or late billing issues.
    • Assist Accounting Department in Miscellaneous projects as needed.
    • Monitoring accounts to identify overdue payments
    • Contacting customers and informing them of their overdue bills.
    • Liasoning with the Sales team for any billing related queries.
    • Escalating irregular cases to the supervisor and seeking help in closing them.
    • Stay up-to-date with new products/features/services and new pricing/payment plans


    Requirements

    • logical thinking and problem solving skills
    • Excellent verbal and written communication skills
    • Possess high integrity and strong business ethics.
    • Attention to detail
    • knowledge of billing procedures
    • Knowledge of various collection techniques



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