Senior People Operations Associate - India - Cint

Description

Who We Are

Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world's largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.

We are feeding the world's curiosity

Job Description

The Role

Cint seeks a Senior People Operations Associate to join our People Operations, reporting to the People Operations Manager. The Senior People Operations Associate is responsible for:

As a Senior People Operations Associate, you will work closely with the Global People Team supporting them on internal employee queries, be part of various processes (on and off boarding, changes in employment, working with local People Partners supporting local processes), and own administrative work. You will thrive working in a fast-paced environment and enjoy contributing towards building exceptional employer branding. The successful candidate will be a self-starter who loves building relationships, has verbose technical acumen, a passion for streamlining processes, and provides excellent customer service internally with the top-notch candidate and employee experience externally.

This is an exciting opportunity to join a company where you can make an impact, working in a diverse People function and being part of an innovative team.
What You Will Do

• Execute new employee onboarding, including offer documentation and contracts
• Execute leaver offboarding processes and coordinate with other functions for a smooth exit.
• Keep a track record of leaves such as sick, vacation or maternity in HRIS
• Be the First point of contact with employees on HR-related issues
• Represent People Organisation to the business providing local expertise in local laws and regulations.
• Organize, maintain and update internal databases with digital personnel records of relevant employee information.
• Contribute to the creation and maintenance of various internal HR processes.
• Update, maintain, and present reports with KPIs such as turnover rates and hires by each department/region and be able to provide insights and proactive improvements.
• Support the Payroll department by providing employee information, leaves and employee benefits.
• Liaise with local IT for hardware issue and collection when needed
• Support new hires and leavers during their onboarding and offboarding remotely and in person when needed
• Review and prepare Payroll changes for Payroll processing.
• Maintain and administer local benefits.
• Execute background checks and other pre-employment screening.
• Prepare correspondence, arrange meetings, and process confidential reports and documents.
• Handle all employee queries, written or verbal with the utmost confidentiality.

Qualifications

What We Are Looking For

• Proven experience as an HR Administrator/Support or relevant role for at least 3 years.
• Proven experience in Payroll and Benefits tasks globally.
• Digital literate with expertise in using Google Suite and MS Office applications.
• Excellent organizational skills, with an ability to prioritize important projects.
• Excellent communication skills for in-person, email, and telephone calls.
• Excellent skills in written English to create reports and meet tight deadlines.
• Minimum Bachelor's degree or equivalent experience in HR required.
• An excellent learner with the ability to work in teams.
• Good problem-solving skills.
• Basic knowledge of the recruitment process.
• Present information in forms, tables, and spreadsheets.

Bonus Points If You Have

• Professionals in Human Resources (PHR), or other HR certifications, are preferred.
• Thorough knowledge of labour relations and laws.
• Skilled in performance management and employee benefits administration.
• Proficiency in using HR software like HRIS or HRMS.

Additional Information

Our Values

Collaboration is our superpower

• We uncover rich perspectives across the world
• Success happens together
• We deliver across borders.

Innovation is in our blood

• We're pioneers in our industry
• Our curiosity is insatiable
• We bring the best ideas to life.

We do what we say

• We're accountable for our work and actions
• Excellence comes as standard
• We're open, honest and kind, always.

We are caring

• We learn from each other's experiences
• Stop and listen; every opinion matters
• We embrace diversity, equity and inclusion.

More About Cint

We're proud to be recognised in Newsweek's 2025 Global Top 100 Most Loved Workplaces, reflecting our commitment to a culture of trust, respect, and employee growth.

In June 2021, Cint acquired Berlin-based GapFish – the world's largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.

Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. )

Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.