Application Azure L2 Professional - Mumbai - confidential

    confidential
    confidential Mumbai

    3 days ago

    Full time
    Description

    Job Responsibilities:

    • Manage and monitor allinstalled systems and infrastructure in the Azure environment to ensure highavailability.
    • Investigate and resolvetechnical issues related to Azure VMs, Azure AD, storage accounts, VNets, andrelated services.
    • Provide L2 leveltroubleshooting for incidents escalated from the L1 support team, ensuringtimely resolution and documentation.
    • Perform daily health checks ofAzure subscriptions and ensure alerts are addressed within SLA.
    • Maintain, configure, andtroubleshoot hybrid cloud solutions (on-premises and Azure).
    • Monitor and optimize costconsumption using Azure Cost Management tools.
    • Apply security patches, OSupdates, and application upgrades in coordination with the change managementprocess.
    • Develop scripts usingPowerShell or CLI for task automation and improved system efficiency.
    • Participate in root causeanalysis of major incidents and support preventive action planning.
    • Ensure proper documentation ofSOPs, incident resolution steps, change requests, and system configurations.
    • Collaborate with architectureand engineering teams for cloud migrations and infrastructure deployments.
    • Support internal audits andensure adherence to ISO/ITIL standards and security policies.

    Must have Skills:

    • Hands-on experience with coreAzure services such as Azure Virtual Machines, Azure AD, Azure Storage, VNETs,NSGs, Azure Monitor, and Backup.
    • Strong knowledge of Azuregovernance practices including tagging, policies, blueprints, and RBAC.
    • Proficient with PowerShellscripting, Azure CLI, and ARM templates for automation and provisioning.
    • Experience with Azure SiteRecovery (ASR), Azure Backup, and replication setup and troubleshooting.
    • Familiarity with ITIL-basedincident, problem, and change management processes.
    • Experience using monitoringtools such as Azure Monitor, Log Analytics, and third-party integrations.
    • Working knowledge of networkconcepts like IP addressing, VPN Gateway, DNS, Load Balancers, and Firewalls.
    • Knowledge of backup strategies,DR planning, and business continuity best practices in Azure.
    • Ability to troubleshoot issuesspanning applications, OS, networking, and Azure infrastructure layers.

    Behavioral Attributes:

    • Excellent verbal and writtencommunication skills for technical documentation and stakeholder interactions.
    • Strong analytical and logicalreasoning with attention to detail.
    • Proactive attitude toward identifyingand resolving recurring issues.
    • Ability to prioritize tasksunder pressure and meet strict deadlines.
    • Self-motivated, team-oriented,and capable of working independently with minimal supervision.
    • Commitment to continuouslearning and skill development in evolving cloud technologies.

    Qualification and Experience:

    • Bachelors degree in Computer Science, Information Technology, orequivalent technical discipline.
    • 4 to 5 years of relevant experience in IT infrastructure and operations, with atleast 3 years in cloud support roles focused on Microsoft Azure environments.
    • Certifications:
    • Microsoft Certified: Azure Administrator Associate (AZ-104)
    • ITIL FoundationCertification (preferred)
    • Additional relevantcertifications such as Azure Security Engineer Associate (AZ-500) or MicrosoftCertified: Azure Solutions Architect Expert are a plus.
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