Senior Manager 1-CRM - Mumbai, IN

Create your own sunshine by fostering an environment where you grow at every step and take charge of your journey through continuous progress. · ...

As a Senior Manager in the CRM department at Sun Pharma, you will be responsible for leading cross-market implementations and upgrades of various systems. You will work closely with stakeholders to define 12-24 month CRM roadmaps aligned to commercial strategies and prioritize mu ...

Crm manager position requires min 1 year experience and any graduate qualification with excellent communication skills. · ...

Role & responsibilities · 1. CRM Strategy & Execution · Develop and implement CRM strategies aligned with sales and marketing objectives. · Design and optimize customer lifecycle journeys (pre-sales, sales, and post-sales). · Improve customer engagement, retention, and referral g ...

Manage and implement CRM systems to enhance customer engagement and retention. · Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams. · Analyze customer data to identify trends and opportunities for improvement. · Collaborate ...

Job Description · Manager CRM · CtC 10 to 12 lacs · Reporting to AGM CRM · Location IMCC Ghansoli · Job Description Manager CRM · Key purpose of the job: Accountable for maintaining high level of customer satisfaction through customer management activities, will also be responsib ...

Act as the main point of contact for customers during the possession stage. · ...

Develop and implement effective CRM strategies to enhance customer engagement and retention. · Manage and maintain accurate records of customer interactions and transactions. · Analyze customer data to identify trends and areas for improvement. · Collaborate with cross-functional ...

+The Crm Manager will design and drive customer engagement strategies across the full lifecycle from onboarding to retention and win-back. · + · ++ ...

Manage CRM data ensuring accuracy and integrity develop and maintain relationships with clients through regular communication identify opportunities for growth and improvement in client accounts collaborate with internal teams to resolve customer issues improve overall satisfacti ...

Manage client relationships through effective communication and issue resolution and conversion strategies. · Oversee CRM system updates and data analysis. · ...

Manage customer relationships and build trust and confidence in the company by updating on progress of their property. Manage customer lifecycle from sale to possession. · ...

Job Description for Manager - CRM Position · Key purpose of the job:. To manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth ...

To manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. · ...

+To manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. · +Graduate/ Post Graduate/ MBA with a minimum 4- 10 Years of Exper ...

Dear Candidate, · Job Summary · The role is responsible for managing customer coordination, ensuring seamless communication, maintaining accurate customer databases, overseeing post-sales activities, driving customer delight initiatives, monitoring collections, and liaising with ...

Job Description for Executive - CRM Position · Key purpose of the job:. To manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales grow ...

The CRM Manager is responsible for ensuring prompt and professional resolution of customer queries, complaints and escalations during night hours. They also monitor customer interactions to ensure high-quality service. · ...

The CRM Manager will drive registrations within speculated timelines, ensure timely collection of payment, and create customer delight experience while onboarding new customers. · ...

Role & responsibilities · Monthly Collections Primary KPI Critical Responsibility · Loan Conversion Strategy Cash Flow Visibility Focus · End-to-End Documentation & Process Management · Customer Relationship · Referral Business Development · MIS & Reporting · Preferred candidate ...