Associate, Global Complaint Management - Chennai, Tamil Nadu

Role & responsibilities · Closing of panacea complaints -Coordinating with Ops team for the final result, Allocating the same with CSD team and ensure the closure · Closures of panacea complaints on Same day · Minimize the aging of Complaints to 2 days · Responsible for settlemen ...

Role & responsibilities · Complaint Governance & RCA Leadership: · Lead organization-wide complaint management and RCA framework in line with internal policies and regulatory requirements. · Oversee closure of critical and high-impact complaints, ensuring timely and effective res ...

Job summary · Regional Quality OfficerCustomer Complaint management, · Driving ISO certification/CQI etc for the region. · CUSTOMER COMPLAINT MANAGEMENT · ...

The position is responsible for managing device or pharmaceutical complaints and adverse events globally. · ...

Online reputation management and complaint resolution using social media and emails. · ...

Be the face of JLL at the client's site and interact with guests/tenants.Cooperate and communicate with other departments. · Maintain a hospitality outlook. · Take ownership of requests/complaints. · ...

Looking for a skilled Customer Service International Non Voice Supervisor to join our team in Hexaware Technologies Ltd. · ...

We are looking for a seasoned and customer-focused Head CRM to lead our Customer Relationship Management function. · Develop and implement CRM strategies aligned with business goals · Oversight of post-sales operations including handover documentation possession customer queries ...

Ensure product quality and compliance through effective systems, · supporting customer satisfaction and business growth. · ...

About the job Helpdesk Executive · Job Description Experience: 3-5 years · Location : Chennai OMR - Navalur(6 days WFO) · An Apartment Helpdesk Executive provides administrative and technical support to residents and staff, handling inquiries via phone, email, and in-person in ...

Responsible for leading the customer service and grievance redressal function managing customer complaints service requests queries regulatory responses Banking Ombudsman cases and credit bureau disputes Ensures high service quality compliance and customer satisfaction across all ...

This is a full-time on-site role for a Center Manager. · ...

This is a full-time on-site role for a Center Manager. · ...

· Job Description · Experience: 3-5 years · Location : Chennai OMR - Navalur(6 days WFO) · An Apartment Helpdesk Executive provides administrative and technical support to residents and staff, handling inquiries via phone, email, and in-person interactions, managing resident com ...

Manager with 12 years hands-on experience in customer handling and problem-solving responsible for managing customer complaints within defined targets. · ...

Act as primary interface for key OEM and aftermarket customers. Manage customer complaints using structured problem-solving tools. · ...

Duty manager role involves operational oversight managing daily operations to ensure business goals are met and supervising team members scheduling shifts conducting briefings handling performance issues ensuring high-quality service addressing customer complaints dealing with vi ...

Assistant/Deputy Manager - CUSTOMER QUALITY & PDI. Should have exp in quality system & assurance (IATF 16949), customer service, or operational management. · ...

Responsible for sales & revenue for Steel Products in the Automotive Segment. Achieve sales operations objectives, sales planning & execution, market and product development, drive customer satisfaction. · MBA from a premier institute, graduate in Engineering · Minimum 3-5 years' ...

Job description · The Assistant Manager CRM from a Real Estate business background will be responsible to manage the daily post sales activity and follow up customer documentation. The Assistant manager will also be responsible for managing the stage wise collection process, regi ...