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Faridabad

    Front Office Executive - Faridabad, India - Signum Hotels And Resorts

    Signum Hotels And Resorts
    Signum Hotels And Resorts Faridabad, India

    2 days ago

    Default job background
    Full time
    Description

    Responsibilities

    • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
    • Greet and welcome guest
    • Answer questions and address complaints
    • Answer all incoming calls and redirect them or keep messages
    • Receive letters, packages etc. and distribute them
    • Prepare outgoing mail by drafting correspondence, securing parcels etc.
    • Check, sort and forward emails
    • Monitor office supplies and place orders when necessary
    • Keep updated records and files
    • Monitor office expenses and costs
    • Take up other duties as assigned (travel arrangements, schedules etc.)

    Requirements and skills

    • Proven experience as front desk representative, agent or relevant position
    • Familiarity with office machines (e.g. fax, printer etc.)
    • Knowledge of office management and basic bookkeeping
    • Proficient in English (oral and written)
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Strong communication and people skills
    • Good organizational and multi-tasking abilities
    • Problem-solving skills
    • Customer service orientation
    • High School diploma; additional qualifications will be a plus
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