Quality Coach - pune

This is a managerial role for customer service strategy where you will be responsible for monitoring transactions and providing coaching and feedback to team members. · ...

We are seeking an experienced and dedicated Scrum Master to join our dynamic development team in Bangalore. As a Scrum Master, you will be responsible for facilitating the Agile development process and ensuring the successful delivery of high-quality software solutions. ...

The FPOC Complaints Team Lead will manage a team handling all first-contact customer complaints and ensure high-quality customer service. · ...

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The Team Leader will oversee a team of approximately 15 associates within our back-office operations. · ...

Manage teams and ensure quality and productivity targets are met Motivate team members and control attrition Identify and/or drive process improvement initiatives Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that ...

Responsibilities: · Quality Monitoring & Evaluation: Conduct regular monitoring and evaluation of processes, interactions (e.g., customer calls, chat, emails), or deliverables against defined quality standards and guidelines. · Feedback & Coaching: Provide constructive and object ...

Performs skilled non-production activities independently to support manufacturing processes in a safe manufacturing environment. · ...

Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. · Provide coaching and feedback to team members to enable them to improve their performance. · ...

Bora Classes seeks a Centre Manager to lead coaching class centre with excellent English proficiency Google Drive client relationship management skills and Hindi proficiency. · Key Responsibilities include managing day-to-day operations developing marketing strategies building re ...

We are looking for a Digital Scrum Master to facilitate Agile ceremonies and ensure team adherence to Scrum framework. · Certified Scrum Master (CSM) or Professional Scrum Master (PSM). · Knowledge of Agile project management tools such as Jira and Confluence. · Excellent knowled ...

Leading large teams and managing multiple projects from start to completion with overall responsibility for delivery Building high-quality teams coaching and developing team leads and senior designers Applying formalised UX research and design processes ensuring delivery of high ...

The Global Support Quality Manager plays a key role in strengthening QAD's global Support organization by delivering structured impactful Quality Audits Coaching and Insights. · ...

The resource will be responsible for daily transaction and call monitoring providing feedback and coaching generating daily reports and meeting monthly production targets for quality and operations · ...

A servant leader and coach for an Agile team who facilitates team events and processes. · Planning coordination delivery · ...

This role involves call quality audits and providing feedback to executives to improve their call quality. The Quality Analyst will be responsible for upholding internal quality standards and maintaining daily lead reports. ...

A performance-focused and operationally strong professional with demonstrated experience in overseeing day-to-day workflow management quality assurance and team performance optimization. Brings a structured approach to operations management ensuring adherence to SLAs compliance s ...

Manage end-to-end training content projects by planning, coordinating and executing L&D initiatives. Deliver phased solutions while driving innovation in learning solutions for measurable impact. · ...

Maintain a detailed knowledge and understanding of the legislation policies and procedures which underpin all aspects of BU services. Provide advice and support to Officers on complex or technical matters. · ...

As a Strength and Conditioning Coach, you will design and implement personalized strength and conditioning programs specific to the individual sport and athlete. · Cross-training for athletes of varying fitness levels. · ...

We are seeking a highly motivated Scrum Master with atleast 10+ years of experience to facilitate Agile processes, · support cross-functional teams and ensure the successful delivery of high-quality products.Facilitate Scrum ceremonies including daily stand-ups sprint planning sp ...