Customer Support Executive - Bengaluru - Cava Athleisure

    Cava Athleisure
    Cava Athleisure Bengaluru

    6 days ago

    ₹350,000 - ₹900,000 (INR) per year *
    Description

    Customer Support Executive

    The purpose of this role is to deliver exceptional customer experiences through timely, empathetic, and effective support across multiple channels.

    Key Responsibilities:

    • Respond to customer inquiries via phone, email, chat, and social media in a professional manner.

    Service Delivery

    Follow established processes for handling customer queries while ensuring accurate documentation of all interactions and resolutions in the system.

    Quality & Efficiency

    Maintain high-quality service by adhering to company guidelines. Strive to meet performance metrics such as response time, first-contact resolution, and customer satisfaction scores.

    * This salary range is an estimation made by beBee
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