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    Pega Analyst - Bengaluru, India - PeopleLogic

    PeopleLogic
    PeopleLogic Bengaluru, India

    Found in: Appcast Linkedin IN C2 - 1 day ago

    Default job background
    Technology / Internet
    Description

    Role: Pega Analyst

    Exp: 10 to 12 (Years)

    Loc: Bangalore

    Job Description:

    • Provide business application support for Services & Logistics Pega and Salesforce applications.
    • Good to have knowledge in the Oracle Order Management module.
    • Should be able to work in shifts
    • Should have prior experience of Incident Management , handling escalations, monitoring incidents, and alerts.
    • Should be able to contribute to creation and maintenance of appropriate technical and business knowledge base documents.
    • Participate in User Acceptance Testing (UAT).
    • Highly preferred Cisco business operations experience.

    Skillset

    • Pega 8.4 Certified System Architect (CSA) - At least 2 years of hands-on experience
    • Good to have Salesforce knowledge

    Other:

    • Proficient in Oracle Order Management
    • Basic understanding of data exchange
    • Familiarity with SQL/PL SQL (intermittent)
    • Skilled in MS Office (Excel/Word/PowerPoint)

    Soft Skills:

    • Ability to translate technical terminology into business language
    • Strong written and oral communication skills
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