Jr Customer Service Executive - Pune, India - Tata Communications

    Tata Communications
    Tata Communications Pune, India

    2 weeks ago

    Tata Communications background
    Description

    Broad outline of the Role

    Education Graduated with Experience 0 2 years
    Basic knowledge of Telcom infrastructure, with CAD and GIS tools
    Operational role that works under direct supervision, responsible for day-to-day Infrastructure management

    Purpose - Broad objective of the role

    Telecom Infrastructure Capacity Management - SIte management, Space & Power allocation using inventories, Site power records management and knowledge on AutoCAD for updating site records.

    Minimum qualification & experience

  • Graduate and/or equivalent experience. 0-2 Years experience

    • Key Responsibilities

    Space and power management
    Coordinating with stakeholders for Infrastructure related works
    Emails management, stakeholder communication
    Updating site records in floorplan
    Excellent written and verbal Communication skill
    Maintain daily activities and routines.
    Ensure SLA are achieved and work proactively to maintain the same.

    Technical Competencies

    Basic Knowlege of Infrastructure Management