Executive Customer Service - Mumbai, India - Kukulkan Manpower Consultancy

Description

JD for Executive Customer Service (Air Export)

(Knowldge of Pharma & DG Shipments)

KRA's :

FOLLOW UP ; QUOTE ON ENQUIRES, INTERDEPARMENT COORDINATION, AIRLINE ; LINERS CONTACTS / PRODUCTS FOR LOB SELLING

CUSTOMER SERVICE FOR LOBS ; BACK UP FOR SALES

Key Skills/Abilities :

PHONE CALL & EMAIL ETTIQUTES - COMMUNICATION SKILLS/ FOLLOW UP ON ENQUIRES CALLS ; EMAIL. / NEGOTIATION SKILLS WITH

THE LINE ; CLIENT.

DESIRE TO LEARN NEW THINGS ; CHASE BUSINESS OPPORTUNITY.

Required Experience :

2- 3 YEARS IN THE JOB FF industry only.

Other Details :

Qualification : Any Graduate

Gender : ANY

Other Comment : Has to have good excel skills ; pivot table skills along with a complete MS office software, powerpoint presentation skills also.