- Direct and supervise the client services team, upholding high standards for client interaction, project management, and service provision.
- Advise key clients on their business objectives, obstacles, and market prospects to offer strategic advice and solutions.
- Ensure timely and quality project deliveries within budget constraints, upholding the agency's reputation for excellence.
- Cultivate enduring client partnerships, recognizing avenues for account expansion and new business acquisition.
- Collaborate closely with creative, content, strategy, and production teams for a unified approach to client projects.
- Track and analyze client and project performance, offering insights and suggestions to clients and internal teams.
- Lead pitch teams in formulating and delivering proposals for potential business ventures.
- Contribute to the overall management and strategic vision of the agency.
- Maintain a robust P&L, ensuring team efficiency, performance, and profitability.
- Motivate and guide teams to perform at their best.
- Manage team workflow and distribution of tasks.
- Set and manage team expectations, actively supporting their personal and professional growth.
- Ensure timely team evaluations and OKRs.
- Extensive experience in professional client relationship management.
- Solid background in digital content, digital marketing, or advertising.
- Ability to strategize and plan at a senior level.
- Convincing and confident approach to creative projects.
- Strong written and verbal communication skills.
- Effective team management abilities.
- Meticulous attention to detail and budgetary constraints.
- Comprehensive understanding of creative processes and digital platforms.
- Awareness of industry trends and ability to develop innovative ideas.
- Exceptional presentation skills to translate ideas into compelling campaign strategies.
- Capability to drive creative direction for multiple projects concurrently.
- Knowledge of video content development processes is advantageous.
- Proficient in global and local trends, formats, and advancements in branded content.
- Minimum 810 years of experience in developing creative digital branded content campaigns at a publishing house, agency, or media outlet.
- Proficiency in creating integrated content across various marketing channels such as digital, social media, paid media, and mobile platforms.
- Demonstrated expertise in concept development, including long-form content.
- Strong creative vision aligned with business goals.
- Proven track record of ideation for global or large regional brands, with a preference for previous experience with alcohol brands.
- Expertise in social media best practices across all platforms.
- In-depth knowledge of managing end-to-end campaigns, from strategy formulation to tactical implementation (including AV/trailers, digital/social, OTT).
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OML Entertainment - Mumbai, India - OML Entertainment Private Limited
Description
Senior Manager - Branded Content
Role Summary:
We are searching for a Seasoned Manager to oversee our client services team. The chosen candidate will serve as a liaison between clients and our creative departments, ensuring smooth communication, project delivery, and client satisfaction. This position requires a blend of strategic thinking, business acumen, and a profound understanding of digital marketing and creative content creation.
Key Responsibilities: