Service Engineer - GTB Nager - Ruijie Reyee

    Ruijie Reyee
    Ruijie Reyee GTB Nager

    2 days ago

    ₹700,000 - ₹2,200,000 (INR) per year *
    Description
    • **Job Title:** Service Engineer
    • Responsible for the overall network infrastructure service business in assigned countries, ensuring high-quality technical support to end-users, channel partners, and sales teams.

    Key Responsibilities:

    Deliver post-sale services to key stakeholders and coordinate/prioritize service provision within responsible countries. Establish a process system (Services Support, RMA process) with covering countries and ensure quality of services delivered. Provide back-line technical assistance/support to SI/distributor/T2 channel partner.

    • Developing channel partner/SI/D distributor support skills through managing/leading Post Sales Technical Training/Certified Training/workshop regularly.

    Collaborate closely with 2nd Level (TAC) support team to address partner/end customer requests. Collaborate with R&D team on new product feature/PoC tests helping global market release.

    Requirements:

    * This salary range is an estimation made by beBee
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Service engineer