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- Coordinate with internal teams and the project management structure to ensure timely and accurate handling of client requests.
- Manage interactions with clients, outside counsel, and review providers to oversee work across all groups.
- Execute day-to-day project requests and overall program-related initiatives, including playbook creation, client reporting needs, custom client requests, and issue identification.
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- Maintain 80% billable utilization across assigned clients.
- Identify and manage risk proactively.
- Extensive experience with Relativity front-end tasks and capabilities.
- Able to provide client trainings, demos, and make recommendations on utilizing the tool.
- Act as a point of escalation for project issues, working with Sr. Project Managers and/or Team Lead and internal teams to assess, identify root cause, and manage messaging to the client.
- Lead project meetings internally, with clients, and/or outside counsel to keep project tasks and deadlines on track.
- Continually seek opportunities to increase customer satisfaction and strengthen client relationships.
- Participate in client meetings on best practices for a project, addressing issues proactively and messaging resolution where appropriate.
Manager - eDiscovery - Client Services - Gurugram - UnitedLex

Description
Job Description:
The Project Manager is responsible for overseeing, planning, coordinating, and executing all project management activities for assigned projects.
Detailed Responsibilities:
Key Requirements:
About UnitedLex:
We are a leader in legal operations and technology services, delivering innovative solutions to top law firms and corporate legal departments worldwide.
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