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- Participates in the training of staff
- Supervise and schedule food and beverage staff
- Ensure customer satisfaction
- Respond to guest complaints in a timely manner
- Completion of a food service administration, hotel or restaurant management course is an asset
- Resolve customer complaints
- Order and maintain inventory control costs
- Excellent customer service skills
- Good communication skills
- Knowledge about FOOD SAFETY
- Supervise all Room Service personnel.