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    UX Research and Design specialist - Kolkata, India - PRICEWATERHOUSECOOPERS SERVICE DELIVERY CENTER (KOLKATA) PRIVATE LIMITED

    PRICEWATERHOUSECOOPERS SERVICE DELIVERY CENTER (KOLKATA) PRIVATE LIMITED
    PRICEWATERHOUSECOOPERS SERVICE DELIVERY CENTER (KOLKATA) PRIVATE LIMITED Kolkata, India

    1 week ago

    PRICEWATERHOUSECOOPERS SERVICE DELIVERY CENTER (KOLKATA) PRIVATE LIMITED background
    Full time
    Description

    Description

    & SummaryA career in our Experience Design practice, A career in Experience Consulting services, will provide you with a unique opportunity to help our clients change customer behaviours through the experience journey starting with a strategy, then through design, and eventually implementation. You'll focus on bringing interactive tools in the form of mobile apps, websites, or other digital platforms to ensure our clients fully integrate customer and user experiences into their organisation.

    We help our clients build a customer centric organisation through differentiated and brand defining customer experiences. You'll help our team build a value based consumer model, coupled with quantitative analysis and digital technology based on the client's target customer base.

    To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.

    • Senior UX Research and Design specialist

    Activi t ies to be performed:

  • Gather and evaluate user requirements in collaboration with business analysts, data analysts and software engineers, and define the problem statement
  • Illustrate design ideas using storyboards, process flows, sitemaps and other UX artifacts
  • Conduct primary research sessions and interviews to supplement the direction of the UX solution.
  • Collect secondary research data to supplement the direction of the UX solution
  • Create design systems and components of the UI structure.
  • Create lofi and hifi wireframes to help vision the flow and interaction overview of the solution
  • Create detailed clickable and functional design prototypes to simulate the final product and its functionalities
  • Present the increments of the design process and artifacts to stakeholders and clients
  • Provide solutions and conduct brainstorming sessions to break down complex and ambiguous problem statements.
  • Advocate research findings to teams and stakeholders through written and oral presentations.
  • Mentor and coach junior UX professionals on the team.
  • Perform usability studies with our users.
  • Ask questions, gather data, and analyze data.
  • Experienced with a diverse set of design and wireframing tools including Sketch, Figma, Zeplin and Axure.

    • Requirements

  • Bachelor's degree or equivalent degree in UX research and design or equivalent.
  • 4-6 Years of relevant experience
  • Proficient knowledge in Microsoft Applications (PowerPoint, Word, and Excel)
  • Expertise in Sketch, Figma, Zeplin and Axure.
  • Proficiency in Adobe Suite (Specially Adobe XD, Illustrator and Photoshop)
  • Proven track record with relevant experience in UX design, showcasing a strong understanding of design principles and methodologies.
  • Demonstrated ability to conduct thorough user research, usability studies, and interpret data to inform design decisions and enhance user experiences.
  • Ability to work as reviewer –
  • A comprehensive portfolio that highlights a range of professional design projects, emphasizing successful contributions to creating intuitive, accessible, and seamless user interfaces.
  • Out of box creative thinking, eye for detail and adaptability to new design technologies.
  • Ability to work independently with no or very little supervision.

    • Clear and effective communication skills, both oral and written, to present design concepts, rationale, and findings to diverse stakeholders.

    Education

    Degrees/Field of Study required:Degrees/Field of Study preferred:

    Certifications

    Required Skills

    Optional Skills

    Desired Languages

    Travel Requirements

    Not Specified

    Available for Work Visa Sponsorship?

    No

    Government Clearance Required?

    No

    Job Posting End Date

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