Client Solutions Specialist - Mumbai - LL REMS

Description

About Us:

LL R.E.M.S (Listenlights Real Estate Management Services) builds on the strong legacy of Listenlights—one of India's trusted names in the MEP industry with 40+ years of credibility and nationwide delivery.

Headquartered in Mumbai, we operate across Bengaluru, Chennai, Hyderabad, NCR, and Pune, ensuring consistent and reliable service wherever our clients grow.

With LL Groups legacy of 500+ successfully delivered projects, including 350+ MW of Data Center projects, LL REMS brings Real Estate Management Services expertise and proven operational capability. Our strength lies in our skilled professionals who ensure precision, safety, and seamless execution across every site.

What We Deliver:

LL REMS provides integrated Real Estate & Facility Management solutions across:

• Data Centers
• Commercial & Corporate Spaces
• Industrial & Logistics
• Government & Institutional Facilities

At LL REMS, we don't just deliver services—we build long‑term partnerships grounded in performance, accountability, and value creation.

Experience the LL REMS difference — your trusted partner in Integrated Real Estate & Facility Management Services.

Role Description:

The Client Solutions Lead – (West) will drive revenue growth across the assigned region within the Commercial Real Estate Portfolio for- Operations, Maintenance, Consultancy & Advisory, in diverse sectors by identifying new business opportunities, strengthening market presence, and building strategic client relationships. The role is responsible for closing high-value deals, expanding the regional pipeline, and supporting sustainable business growth, requiring 9+ years of proven experience in Business Development of Real Estate- Operations, Maintenance, Consultancy & Advisory, and strong regional market expertise.

Key Responsibility Areas:

• This job involves identifying new business opportunities, researching target markets, building relationships with potential clients, and creating strategies for growth and increased revenue.
• Generate leads, qualify prospects, and develop a robust sales pipeline to meet or exceed revenue targets.
• Key responsibilities include prospect search, lead generation, client and partner management, and collaborating with internal teams like operations, SMEs, projects, procurement and marketing to develop and execute growth strategies.
• The role requires strong communication, analytical, and strategic thinking skills to drive long-term company success and profitability.
• Identify client needs, and innovative solutions/ win themes to effectively position our services and differentiate from competitors.
• Collaborate with cross-functional teams to translate market insights into actionable strategies and initiatives, with the ultimate goal of maximizing revenue and market share.
• Build and maintain strong relationships with potential clients, serving as a trusted partner throughout the client journey.
• Understand client objectives, challenges, and pain points, and offer tailored solutions.
• Conduct regular meetings, presentations, and negotiations, and manage contracts to ensure client satisfaction and long-term partnership.
• Identify and engage with key decision-makers.
• Collaborate with the central team to develop compelling proposals, presentations, and pitches that address client needs and differentiate our services.
• Collaborate with solutioning development and innovation teams to continually enhance and tailor our service offerings as per Innovations in the market to meet the evolving needs of clients.
• Conceptualize and introduce new services, technologies, and approaches that align with industry trends and contribute to client success.
• Conduct market research, analyse competitive landscape, and provide recommendations for enhancing our solutions portfolio.
• Provide guidance and mentorship to the team, enabling their professional growth and development.

Must Have Requirements:

• Bachelor's degree. A master's degree is a plus.
• Strong understanding of the market dynamics, services, and commercial real estate trends.
• Demonstrated track record of driving business growth, meeting revenue targets, and cultivating client relationships.
• Exceptional communication, negotiation, and presentation skills.
• Strategic mindset with the ability to analyse market trends, identify opportunities, and develop effective strategies.
• Non-Negotiable Experience in business development or sales within the commercial real estate industry- Operations, Maintenance, Consultancy & Advisory (9+ years).

Ensuring a Diverse and Inclusive workplace where we learn from each other is core to Listenlights's values - SOCH. Listenlights Pvt. Ltd. are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Listenlights Pvt. Ltd. will not pay any third-party agency or company that does not have a signed agreement with Listenlights Pvt. Ltd. .