ServiceNow Developer - Bengaluru - Shell Infotech

    Shell Infotech
    Shell Infotech Bengaluru

    1 week ago

    Default job background
    Description

    Key Responsibilities:

    This role focuses on the technical development aspects of ServiceNow, with a primary emphasis on IT Asset Management (ITAM).

    The successful candidate will be responsible for developing custom applications, integrations, scripts, and automations to extend the functionalities of ServiceNow beyond its out-of-the-box capabilities.

    ITAM Expertise:

    • Collaborate with business stakeholders to understand IT asset management needs and challenges.
    • Design and implement ITAM processes and workflows within ServiceNow's ITAM modules.
    • Configure ITAM modules for software license tracking, hardware asset management, and contract management.
    • Develop reports and dashboards to visualize IT asset data and optimize IT spending.

    Development Skills:

    • Develop custom applications, scripts, and automations using ServiceNow scripting languages (e.g., JavaScript) to extend ITAM functionalities.
    • Integrate ServiceNow ITAM with other modules (e.g., ITSM, CMDB) for a holistic IT service management experience.
    • Integrate ServiceNow ITAM with external systems (e.g., accounting systems, license management tools) for data exchange and synchronization.

    Requirements:

    • Strong understanding of ServiceNow ITAM architecture, functionalities, and best practices.
    • Working knowledge of IT asset management principles and methodologies (e.g., ITIL, SAM).
    • Experience with ServiceNow development best practices and tools.
    • Excellent analytical and problem-solving skills.
    • Strong communication, collaboration, and interpersonal skills.
    • Ability to manage multiple projects simultaneously and meet deadlines.
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