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Pega Analyst - Bengaluru, India - PeopleLogic
Description
Role:
Pega AnalystExp: 10 to 12 (Years)
Loc:
Bangalore
Job Description:
Provide business application support for Services & Logistics Pega and Salesforce applications.
Good to have knowledge in the Oracle Order Management module.
Should be able to work in shiftsShould have prior experience of Incident Management , handling escalations, monitoring incidents, and alerts.
Should be able to contribute to creation and maintenance of appropriate technical and business knowledge base documents.Participate in User Acceptance Testing (UAT).Highly preferred Cisco business operations experience.
Skillset
Pega 8.4 Certified System Architect (CSA) - At least 2 years of hands-on experienceGood to have Salesforce knowledge
Other:
Proficient in Oracle Order ManagementBasic understanding of data exchangeFamiliarity with SQL/PL SQL (intermittent)Skilled in MS Office (Excel/Word/PowerPoint)
Soft Skills:
Ability to translate technical terminology into business languageStrong written and oral communication skills