Product Owner-ServiceNow - Bengaluru, India - Australia and New Zealand Banking Group Limited (ANZ)

    Australia and New Zealand Banking Group Limited (ANZ)
    Australia and New Zealand Banking Group Limited (ANZ) Bengaluru, India

    2 weeks ago

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    Description

    Product Owner-ServiceNow

    Product Owner-ServiceNow

    Req ID: Department: Tech COO Domains Enterprise Service Management Division: Technology Location: Bengaluru

    About the role

    Enable and inspire a multi-disciplinary team ('Squad') to pursue its mission, by guiding them on 'what' work should be completed by the squad. The Product Owner constantly prioritises tasks and the squad's backlog with the customer at the heart of their decision making. The Product Owner also ensures that the work is strategically aligned to the tribe mission and engages with other Product Owners to align and manage interdependencies. This role includes people management and is a key leadership role, galvanising the squad around a vision and supporting them to successfully deliver customer value at pace.

    What will your day look like

    This role is accountable for:

  • Strategy & roadmap – Event Management
  • Prioritisation of work and maintaining a dynamic backlog of work
  • Initiative Delivery Management
  • Integration and collaboration with other product areas to achieve common goals and objectives
  • ServiceNow Event Management Platform – Operation, Health, Maintenance of platform and downstream Event Source integrations
  • Servicenow Automation related to Event Management
  • Simplification & Automation
  • ITOM Event Management
  • ITSM Platform and Tenant management
  • Strategy / Roadmap planning

    • What will you bring?

  • Excellent verbal and written communication skills
  • Stakeholder Management at all levels within he organisation
  • Deep expertise and prior experience in managing a large implementation of Servicenow ITOM module, specifically Event Management and Alert processing
  • Strong conceptual understanding and appreciation of the relationship between Event Management and Observability
  • Ability to galvanise a diverse group of people around a common mission and drive organization strategy with the product
  • Ability to adapt and grasp new skills and content, create product Roadmap strategy
  • Proven analytical and technical skills and evidence-based decision making.
  • Knowledge of ServiceNow automation and associated tooling
  • Good understand Data driven insights with ML and AI
  • Ability to participate in technology architecture decision making
  • Ability to transform with service improvement and driving continual improvement delivery
  • Proven ability to innovate and adapt to latest development in area of expertise
  • Successfully led projects or a large BAU change agenda
  • Developed and executed breakthrough domain strategies that deliver the business strategy
  • Successfully built a network of strong relationships and influencing key stakeholders

    • So, why join us?

    Job Posting End Date

    08/05/, 11.59pm, (Melbourne Australia)