Service Engineer - Bengaluru, India - Talent Bee Consulting Private Limited

Description

Organization :

A 35+ Year old and fastest growing manufacturer of quality & testing and calibration systems. Their product vertical has over 200+ models serving clients pan India and international.

Role : Monitoring equipment and machinery performance and developing preventative maintenance measures

Responsibilities :

On-time closure of all cases assigned

Installation, commissioning, and Training of products online / at customer location

Assess customer complaints and Queries Logically and rationally

Trouble Shoot, Diagnose and Resolve Technical issues

Visit customer for onsite diagnostic tests and resolution

Repair and Service Electronics, Electrical and Mechanical Parts onsite or at our office

Perform preventive maintenance effectively at customer site

Generate problem and Resolution reports

Give feedback's to internal teams to improve product quality and customer experience.

Promote service contracts and new products technically

Support internal teams during assembly, QC and verification if required

On time submission of Management Reports

Executing annual maintenance contracts

Developing and maintaining Customer relations

Requirements

Valid driving license with clean record

Own two- Wheeler for customer visits

Experience : 3+ years

Education : Electrical/Electronics & Software Background

Location : Delhi / Pune/Bangalore