Ticketing - Tours and Travels - Hyderabad, India - Gamut HR Solutions

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    Full time
    Description

    Company Overview

    Gamut HR Solutions is a recruitment agency that specializes in finding the right kind of job for individuals. With a team of 2-10 employees, our goal is to connect talented professionals with the right opportunities in various industries.

    Job Overview

    We are hiring for the role of Ticketing - Tours And Travels in Gamut HR Solutions. This is a full-time position based in Hyderabad, Telangana, India. We are looking for candidates with 1 to 3 years of experience in ticketing and travel operations.

    Qualifications and Skills

    • 1-3 years of experience in ticketing and travel operations
    • Knowledge of ticketing software and reservation systems
    • Strong communication and customer service skills
    • Ability to handle multiple tasks and work under pressure
    • Attention to detail and organizational skills
    • Knowledge of travel regulations and visa requirements
    • Proficiency in MS Office and GDS systems
    • Team player with a positive attitude
    • Ability to adapt to changing travel trends and technologies

    Roles and Responsibilities

    • Manage ticketing, reservation, and booking processes for clients
    • Coordinate with airlines, hotels, and travel agencies to ensure smooth travel arrangements
    • Provide excellent customer service by addressing queries and resolving issues
    • Stay updated with the latest travel regulations, fares, and promotions
    • Prepare and present travel itineraries to clients
    • Handle cancellations, refunds, and changes in travel plans
    • Maintain accurate records of bookings and financial transactions
    • Assist clients in obtaining necessary travel documents and visas