- Provide technical support for operating systems, MS Office, and Outlook-related issues
- Troubleshoot and resolve issues related to antivirus and DLP (Data Loss Prevention) tools including proxy agents
- Prioritize and handle incidents, service requests (SR), and change requests (CR) using the helpdesk ticketing tool
- Utilize incident management tools to log, track, and close issues efficiently
- Communicate effectively with end users, ensuring clarity and professionalism in support interactions
- Escalate unresolved issues to the appropriate teams while maintaining ownership of the incident
- Ensure timely resolution in line with defined SLAs and IT support best practices
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We are seeking a highly motivated Service Desk Analyst / IT Help Desk / Technical Support to provide first-level technical support to end users across hardware, software, and network environments. · The ideal candidate will have strong customer service skills, hands-on technical ...
Greater Noida, Noida1 week ago
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TCS is hiring for Service Desk role in Noida with experience of 2-6 years. · ...
Noida3 weeks ago
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This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. · The Role · Join our team of client-facing tech enthusiasts dedicated to delivering hands-on sup ...
Noida, Uttar Pradesh1 month ago
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Join our team of client-facing tech enthusiasts dedicated to delivering hands-on support and maintaining client systems for a diverse range of end users. · ...
Noida1 month ago
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TCS hiring Service Desk role in Noida with experience in Helpdesk, Troubleshooting and strong Communication & Problem-Solving skills. · Helpdesk · Troubleshooting · ...
Noida2 weeks ago
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This is a Service Desk role with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. · ...
Noida1 month ago
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This role requires an experienced Service Desk professional capable of handling escalated calls, resolving complex issues, managing service requests, · Providing advanced troubleshooting for Outlook, O365, · Citrix, · VDI, · VPN, · ...
Noida1 month ago
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This role involves providing service desk support in a virtual environment. The candidate should have experience with ticketing tools like ServiceNow and strong troubleshooting skills for Outlook, VPN, Citrix, VDI. · (Resolve incidents within defined SLAs for volume and turnaroun ...
Noida1 month ago
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Join our team of client-facing tech enthusiasts dedicated to delivering hands-on support and maintaining client systems for a diverse range of end users, including executive support. · ...
Noida Full time1 month ago
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Provide L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. · The associate level participates in a supportive role by acting as a liaison between customers & departments within the Cl ...
Noida1 week ago
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We are looking for a Service desk QA with strong knowledge of ITIL processes and experience with Service Desk operations and ticketing tools. · Strong knowledge of ITIL processes (Incident, Request, Problem Management). · Experience with Service Desk operations and ticketing tool ...
Noida1 week ago
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· Service Desk Manager · Position Overview: · The Service Desk Manager will lead and manage the IT Service Desk operations for a fast-paced FinTech environment, ensuring high availability, security, and seamless support for business-critical applications and platforms. The idea ...
Noida , India $150,000 - $200,000 (USD) per year3 days ago
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+Provide technical support to customers through phone, email or chat channels for IT-related issues. · +Troubleshoot and resolve customer complaints related to software applications hardware devices and network connectivity. · Escalar complex issues to senior engineers or third-p ...
Greater Noida1 month ago
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This is a service desk manager role that involves leading large teams, managing IT services operations, · ensuring SLA compliance and customer satisfaction. · ...
Noida4 weeks ago
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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and he ...
Noida15 hours ago
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Job Title: US Service Desk Executive (Voice Process) · Location: Noida · CTC: 6 LPA · Shift: US Rotational (247) · Working Days: 5 Days (2 Rotational Offs) · Transport: Both-Side Cabs Provided · Job Description · We are hiring US Service Desk Executives (Voice Process) for an int ...
Noida ₹250,000 - ₹600,000 (INR) per year6 days ago
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TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. · ...
Noida, Uttar Pradesh1 month ago
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We are looking for a skilled Service Desk Manager to lead our ticketing system team. · We require 8 to 13 years of experience in the IT Services & Consulting industry.Strong knowledge of ticketing systems and service management principles. · Excellent leadership and communication ...
Noida3 weeks ago
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Company Overview · Vimerse Infotech operates in the information-technology-and-services industry. · Role and Responsibilities · We are seeking an analyst to join our Service Desk team. The ideal candidate will have: · A B.Tech./B.E. degree in Computer Science or related field · 6 ...
Noida ₹250,000 - ₹600,000 (INR) per year3 days ago
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· Service Desk Engineer · Position Overview: · The Service Desk Engineer is responsible for providing first-level and second-level technical support to end users, ensuring timely resolution of incidents and service requests. This role plays a critical part in maintaining system ...
Noida , India ₹400,000 - ₹600,000 (INR) per year3 days ago
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Role - Service Desk · Experience required :- Min 2 international service desk · 5 Days working || 2 rotational off · Rotational shift · Both Side cab · Location - Noida · For more details call or whatsApp · HR Rakhi @ · Required Candidate profile · NOTE :- Candidates ...
Noida ₹500,000 - ₹750,000 (INR) per year15 hours ago
Service Desk L2 - Noida - confidential
Description
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IT Service Desk
Only for registered members Greater Noida, Noida
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Service Desk
Only for registered members Noida
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Service Desk
Only for registered members Noida, Uttar Pradesh
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Service Desk
Only for registered members Noida
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Service Desk
Only for registered members Noida
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Service Desk
Only for registered members Noida
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Service Desk
Only for registered members Noida
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service desk
Only for registered members Noida
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Service Desk
Full time Only for registered members Noida
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Service Desk
Only for registered members Noida
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Service desk QA
Only for registered members Noida
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Service Desk Manager
Only for registered members Noida , India
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Service Desk Engineer
Only for registered members Greater Noida
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Service Desk Manager
Only for registered members Noida
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Service Desk Administrator
Only for registered members Noida
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Service Desk Specialist
Only for registered members Noida
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Service Desk SDM
Only for registered members Noida, Uttar Pradesh
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Service Desk Manager
Only for registered members Noida
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Service Desk Analyst
Only for registered members Noida
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Service Desk Engineer
Only for registered members Noida , India
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Hiring For Service Desk
Only for registered members Noida