Lead ServiceNow Developer/ Pan India - Hyderabad - Perficient India

    Perficient India
    Perficient India Hyderabad

    3 days ago

    Technology / Internet
    Description

    Job Title: Lead/Architect ServiceNow Developer

    Location: Hyderabad/Bangalore/Chennai/Nagpur/Pune

    Experience: 8+ years

    Job Type: Full Time

    Notice: Immediate - 15 Days

    Work Mode: Hybrid- 3days WFO

    Interview Mode: 1 round F2F is Mandatory for those who are in Hyderabad, Bangalore, Chennai, Nagpur & Pune.

    Responsibilities

    • Lead the architectural design and roadmap for ServiceNow ITOM, ITSM, ITAM, and CMDB capabilities, ensuring alignment with enterprise architecture and long‑term digital strategy.
    • Partner with business and technical stakeholders to gather, analyze, and translate complex requirements into scalable and secure architectural models.
    • Develop strategies that align ITOM and ITAM implementations with the Common Service Data Model (CSDM) and industry best practices.

    Qualifications

    • 8–10+ years of ServiceNow platform experience, with at least 3–5 years focused on architecting ITOM/ITAM/ITSM solutions.
    • Proven expertise in ITOM (Discovery, Service Mapping, Event Management), ITAM (HAM, SAM), CMDB design, and enterprise integrations.
    • Strong understanding of data structures, algorithms, software design principles, and scalable architecture.
    • Hands-on experience working with senior leadership, stakeholders, and customers in consulting or client-facing roles.
    • Innovative problem-solving skills with a track record of building enterprise-grade solutions.
    • Ability to manage multiple initiatives, adapt quickly, and thrive in fast-paced environments.
    • Exceptional communication skills—capable of explaining complex architecture to both technical and business audiences.
    • Proficiency in using AI technologies to optimize processes, enable automation, and support data-driven decision-making.
    • Awareness of AI capabilities, risks, limitations, and ethical considerations.
    • Bachelor's degree in Computer Science, Engineering, MIS, Math, or a related discipline.
    • Strong foundation in Agile methodologies.
    • Advanced technical writing, documentation, and presentation skills.

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