- Answer incoming calls in a professional and courteous manner.
- Thoroughly document and escalate potential problems via helpdesk support software and phone system.
- Contact on-call based on Standard Operating Procedure
- Perform other work related tasks as required and as assigned
- Comply with all NOV company and HSE procedures and policies.
- Document and escalate potential problems via helpdesk system
- Use helpdesk, tracking system and website information to ensure all customer data is up to date
- Have an awareness of information security when working on and with customer information
- Monitor and maintain computer systems and complex networks
- Diagnose hardware/software issues
- 3 to 5 years experience in a customer support role.
- Experience with PI Systems, PI Administration, Monitor, troubleshoot, backup and restore maintenance.
- Contribute to having PI Systems up and running in terms of Health Monitoring of Servers, interfaces, services and integrations.
- A record of successful resolution of customer support issues as an individual contributor.
- A willingness to dive into customer support and technical issues as part of maintaining the skills necessary to manage and advocate solutions.
- Experience with Jira service desk
- Excellent written and oral communication.
- Detail orientated with the ability to provide analytical reports and concise feedback
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Data Support Engineer- OSI PI
6 days ago
NOV Inc navi mumbai, IndiaResponsibilities: · Answer incoming calls in a professional and courteous manner. · Thoroughly document and escalate potential problems via helpdesk support software and phone system. · Contact on-call based on Standard Operating Procedure · Perform other work-related tasks ...
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Executive- Data Controller
1 week ago
BASF Chemicals India Pvt. Ltd. Navi Mumbai, India**O**bjecti**v**es of t**h**e **P**osi**t**ion** · - Setup of Document & Correspondence Management system & process for large capital projects · - Train staff for effective usage of Document management system · - Support Project / Engineering Management in all aspects of Document ...
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Project Planning
1 week ago
BASF Chemicals India Pvt. Ltd. Navi Mumbai, India**O**bjecti**v**es of t**h**e **P**osi**t**ion** · - He/she is responsible for project Planning & Scheduling and controlling for the capital investment projects (<=50mio Euro) in Asia Pacific. He/she will ensure that the procedures and tools are up to date. He/she will ensure pro ...
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Project Planning
1 week ago
BASF Chemicals India Pvt. Ltd. Navi Mumbai, India**O**bjecti**v**es of t**h**e **P**osi**t**ion** · - He/she is responsible for project Planning & Scheduling and controlling for the capital investment projects (<=50mio Euro) in Asia Pacific. He/she will ensure that the procedures and tools are up to date. He/she will ensure pro ...
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Cloud Networking
3 weeks ago
Teradata Navi Mumbai, IndiaJob Summary · 3 - 6 years of extensive hands on cloud networking and troubleshooting experience in large, distributed products of experience working in Public Cloud and Cloud Networking. · - Manage, Operate and Support 24x7 AWS environments for multiple customers. · - Extensive k ...
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Ethical Hacking- Trainer
2 weeks ago
Arcore Technologies Vashi, Navi Mumbai, Maharashtra, India**Ethical Hacking · - Trainer** · **The Job Overview** · We are looking for a full time Certified Ethical Hacker - IT Trainer to conduct training courses on Cyber Security & Ethical Hacking, Forensics investigation. · IT Trainer responsibilities include identifying educational ne ...
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Technology Architect
2 weeks ago
Broadridge Mumbai, IndiaAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. · - Global Infrastructure Tooling Administrator_- · - This in ...
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Network Support Technician
2 weeks ago
innovative fiber solutions pvt. ltd Mumbai, India**Job brief** · We are looking for a Network Engineer to design, implement, maintain, and support our growing network infrastructure. You will be part of a network engineering team that is responsible for designing and developing scalable, maintainable, highly available network a ...
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Network Field Technician
2 weeks ago
innovative fiber solutions pvt. ltd Mumbai, India**Job brief** · We are looking for a Network Engineer to design, implement, maintain, and support our growing network infrastructure. You will be part of a network engineering team that is responsible for designing and developing scalable, maintainable, highly available network a ...
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Network Administrator
3 weeks ago
Morpheus Human Consulting Mumbai, IndiaReference Code: · - Job Title: · **Network Administrator - Financial Services - Mumbai** · - Category: · - Financial Services · - Job Description: · - Job Title: Network Administrator - Financial Services - Mumbai · - Purpose of Job: · - We are looking for a Network Engineer to d ...
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Network Support Executive
3 weeks ago
Jobegy Mumbai, Maharashtra, IndiaSr Network Support Engineer · **Job Location Andheri Mumbai** · Graduate with 1-to-3-year experience into core networking. · **Fixed /night shift /US shift/10pm to 7am** · 5 days working /2 RO. · **Must have Excellent English communication**. No poor /avg communication · Walking ...
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Ref660w-soc/siem (Arcsight/qradar/splunk)5-7
3 weeks ago
WNS Global Services Mumbai, IndiaCompany Description · **WNS (Holdings) Limited (NYSE**: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across ...
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Sme - Security Domain (Ftd / Ise)
3 weeks ago
NMS Consultant Mumbai, IndiaFrom 6 to 11 year(s) of experience · ₹ Not Disclosed by Recruiter · - Mumbai (All Areas) · Responsibility · - Hands-on experience on Firewall implementation, NAC Solutions, and excellent troubleshooting approach and liaising with other stakeholders · - Hands on experience on Cisc ...
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Ref55o-soc/siem (Arcsight/qradar/splunk)5-7
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WNS Global Services Mumbai, IndiaCompany Description · **WNS (Holdings) Limited (NYSE**: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across ...
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Enterprise Architect
2 weeks ago
Tata Digital Mumbai, India**Job Description · **Company Overview **:Tata Digital - the makers of the Tata Neu Super App is looking for a technically savvy and a passionate Enterprise Architect to be a part of their dynamic, highly analytical team that enjoys building creative, large scale and high perform ...
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Solution Architect
2 weeks ago
Cisco Systems Mumbai, Maharashtra, India**Job description - Solution Architect (Location**:remote but in City like Mumbai, Delhi, Bangalore or similar) · In this senior role, you will be responsible for lead solution architecture activities and have extensive networking engineering experience. The Solution Architect fu ...
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Agm - Tl-ip Operations
1 week ago
Vodafone Idea Mumbai, IndiaJob Req ID: Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About: · **Role** · TL- IP Operations · **Job Level/ Designation · AGM / M2 · **Function / Department** · Txn Operations / Technology · **Location** · Mumbai · **Job Purpose** · The role will be owning the respons ...
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L3 Networking
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Network Security
6 days ago
airtel navi mumbai, IndiaOverall 8-10 years' experience in network security with at least 5 years in managing VPN solutions · Proficiency with management VPN · Experience in working with Windows, Linux, Unix environments · Hands-on experience in commissioning and Implementation of VPN solutions and in ...
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Database Administrator
6 days ago
NOV Inc Navi Mumbai, India Full timeM/D Totco is a division within NOV that specializes in providing instrumentation, data aggregation, and optimization services to remote sites around the world. Ensuring we have personnel & processes aligned for providing in-depth troubleshooting and technical support for internal ...
OSI PI Engineer - navi mumbai, India - NOV Inc
Description
Responsibilities:
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