Specialist, Investigations T500-23695 - Hyderabad - CIBC India

    CIBC India
    CIBC India Hyderabad

    1 hour ago

    Description

    About CIBC India, a technology and operations hub in Hyderabad, you'll be part of our highly engaged global team. Whether driving innovation in digital banking or streamlining client onboarding, you'll play a central role in supporting our growth.

    Job Summary

    The Specialist, Investigations is responsible for resolving client inquiries related to missing deposits, posting errors, and other account discrepancies for Commercial Banking and Corporate clients.

    • Ensure prompt and accurate resolution of client investigation requests to deliver high-quality service and mitigate potential loss.
    • Analyze and investigate client requests through Client Connect, documenting corrective actions and resolutions.
    • Assist clients in resolving posting errors, missing items, and missing wallet deposits.

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