Account Manager - Mumbai, India - Hansa Research Group

Description

We are looking for Account Managers with 1-3 years of experience to function as a part of the International Business Division (IBD) team in Mumbai.

The primary responsibility is to work with Senior Account Director /Group Account/Project Director to serve as a liaison between Hansa Research and its clients, with responsibility for team revenue, along with appropriate high levels of service to Clients.

OVERALL RESPONSIBILITIES:

Project Management:

o Leading all responsibilities on project execution.o Forming complete understanding of client's research problem.o Developing/ localizing research instruments like screener, discussion guide, research stimulus materials, secondary market information to support project objective.o Leading briefing and training of data collection teamso Conducting In-depth Interviews, Focus Group Discussions, Ethnographies etc.o Micro-level monitoring project of data collection and ensuing quality controls on the project.o Identify issues and provide timely actionable solution to data collection team.o Qualitative Data Analysis and Reporting insights to client.

Client Servicing:
Swift in managing all communication with clientWorking closely with client during all aspect of project life cycleProviding relevant market information to client to make them comfortable with understanding of local marketsProactive in discussing issues and providing actionable solutionsAttending client during field visits and ensuring all aspects of client visit run smoothlyteam player and of supporting character

Qualifications

MBA or Postgraduate

Essential Skills & Competencies:

Proficient in working on Microsoft Office SuitesExcellent communication skills, written and spokenGood Inter-team management skillsExcellent at deriving qualitative insights and smart at constructing research report andpresenting to clients.

Open to travel across India for project management and client visitsExposure to servicing international clients would be preferred.

Willingness to:

Work odd-hours or over weekends on few occasionsNo immediate pressing family or personal commitments (family engagements demanding considerable share of his daily time / health-related issues / marriage of the candidate in the offing / etc.)Understand and blend with the company culture.

Prefer candidates only from the Market Research Background.